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fhpeace
2024.05.29
Staff member kept asking me to repeat my order. He was wearing ear buds... so... maybe take them out. Also 80p for alternative milks. It def doesn't cost you 80p a cup. And are we really suggesting that a cappuccino is worth £4.30?? It's unbelievable that someone with dietary restrictions (whatever the reasons) are penalised.
Dear fhpeace,
Thank you for sharing your feedback. We're sorry to hear about your experience at Mackbear Coffee Co. We understand your concerns regarding the staff member's use of earbuds and the pricing of alternative milks. We'll address these issues internally to ensure better communication and pricing transparency in the future. We appreciate your input and hope to provide a better experience next time.
Best Regards,
Mackbear Coffee Co. UK