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Adam P
2021.11.24
Update from my last experience:
Horrible. I would say that I am shocked that they have a solid 5 stars but please understand they are BRIBING their customers for good Google reviews despite their poor service. I was offered a free screen protector in order to get me to post a good review, which tricked me initially as you'll see in my original review below. The part I went in to get fixed, my phone camera, is still broken as I write this. Terrible, mostly due to lack of communication with the customer. I had to call three times over the course of a month to ask again and again whether the part I needed had arrived and all three times I got a no from them. KEEP YOUR CUSTOMERS INFORMED!! Incredibly unprofessional. I won't be returning ever again.
Original post:
Was a bit worried at first, I came in on the day my repair part was of scheduled to arrive, and it was delayed slightly. The staff more than made up for it with a discount and a free screen protector. Thanks a bunch Mobile Junction
Edit: Got home and checked my camera, the part I went in to get repaired, and realized that it would not focus at all. Called back the next day and relayed that info. I was told the camera was likely scratched. I asked that "if they had known that, why I had they not told me before replacing the lens?" I was then told if I wanted it fixed that I should have asked THEM that. Honestly shocked that a phone repair store does not realize that when I go in and request my camera to be fixed, I WANT THE CAMERA TO WORK AFTERWARD. Very unprofessional. Now waiting on a 60$ part to arrive so that the repair can be finished. I will update this review once the repair is actually done.