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Journey699464
2019.11.12
Verified
Shalolm Journeys is the ONLY tour company to use!!!
Let’s get the obvious out of the way, Israel is a trip of a lifetime and everyone, no matter what your religious affiliation is, should visit this part of our civilizations history. There are hundreds of tours that go to Israel and it is daunting to choose which one. So let me write unequivocally, that Shalolm Journeys is possibly the best and only one you should go with. From booking months earlier to after the trip ended, service and attention was 5 star. We did not have a good experience with ELAL and had our flight cancelled due to mechanical issues and actually returned home at 2AM with no idea as to what we were going to do about the whole trip. ELAL was no help. Shalolm Even called us in the morning and worked a miracle getting us on another flight with a different airline, re scheduled all of the transfers and rearranged the hotel. Since we lost almost 2 days of the tour, he put together an add on trip so that we could get to see and didn’t miss Eilat and Tel Aviv. He did this all within 24 hours and we met up with the group. The rest of the tour was life changing. Our tour only had 7 people on it and was unbelievably personal. We got to experience Israel like we lived there, visiting peoples homes, eating at local restaurants along with having lavish 5 star accommodations with incredible meals. Shalolm checked in with all of us at different times of the tour with personal phone calls. We met his son who lives in Tel Aviv and came to dinner with us. This was the most personal, incredible trip of our lives. Any tour can take you to the popular sites, which we did go to, but we also got to personally experience what it is like to live in Israel and that does not happen on just any tour. And as a follow up to our rough start with ELAL canceling the flight, Shalolm is helping us with putting in a claim to the insurance company for Trip Interruption. He is still working with us even after the tour is over. His help is above and beyond our expectations. Shalolm Journeys is the best tour company ever.