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Ohlene Lacno
2022.01.25
Positive
Professionalism
Quality
Responsiveness
Value
Working with Arran Amorozo in West Capital Lending was so quick, effortless, and made our refinance such a stress free process. He was very patient with my family and especially with me, since I asked him a lot of questions and made him repeat himself multiple times. Arran was in constant communication with us and took the time to go over the process in detail making it easy for us to understand and make decisions. All of the paperwork was electronic, which was very appreciated especially during COVID. Lastly, I value Arran’s honesty and transparency with us - he made recommendations to us based on our needs and was upfront with all the costs. At the end of the process, everything was as expected and no surprises. I would definitely come back to refinance or even purchase another home with West Capital Lending, especially with Arran.