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A London
2021.08.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Highly recommend MML Plumbing - great experience with them from start to finish! We needed a plumber sooner rather than later to find and fix a slow leak that had been damaging a wall for some time and causing a lot of stress. I contacted several plumbing companies and communication with Szilvia was the best out of all of them - rapid and clear responses, and good availability despite it being summer period. On the day of our appointment, Mike showed up on time (even a few minutes early). Communication was clear and he kept us informed of our options, what needed to be done, processes and costs. (It should be said that their rates are very reasonable as well.) Despite some setbacks, Mike was reassuring and hardworking. He even adeptly managed the situation with our upstairs neighbours who were not pleased when we had to shut off their water unexpectedly, generously offering to deal with them so we could preserve our neighbourly relations! Mike stayed with us a full day and even worked beyond the allotted time so that he could also fit a kitchen tap and have a look at our boiler. He diagnosed a problem with our radiators that we hadn't noticed. We were really impressed by the level of service. Can't say enough about this efficient, professional and considerate plumber. Glad we gave them a try and we'll definitely call them again for our next plumbing needs. Thank you Mike and Szilvia!
Thank you very much for your kind words and sharing your experience. We are glad that we were able to help, locate the leak and fix everything on the same day, such as new plumbing installations. We are thankful for the customers like you, and happy to help you in the future. Please do not hesitate to email us at anytime, we are here for you even if you need gas,heating or plumbing services. MML PLUMBING Team