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G Hickey
2021.11.13
Scam site won't reply to messages never sent out prescription to my address like I asked. I am a week and counting without medication because of these.
Hi G Hickey,
Thank you for taking the time to leave a review, we are of course disappointed that it was not a positive review in this case, and would appreciate more feedback so that we can further investigate.
We have systems in place to ensure that no messages go unanswered and have strict measures for timely responses. I am surprised to hear that your messages were not replied to.
With regard to your prescription we send all prescriptions directly to your chosen pharmacy. This ensure that your prescription is available in the pharmacy of your choice quickly. All prescriptions are sent electronically via the HSE's secure email system (healthmail). We do not routinely send prescriptions directly to patients using our service.
I would greatly appreciate if you can reach out to us by email to info@wedoctor.ie so that we can learn more about your experience and resolve any outstanding queries.
Best Wishes
webdoctor.ie