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kimberley gray
kimberley gray
Horrible clinic! After booking a Dermapen treatment at an event after discussing with a member of the team why I wanted to have the treatment (slight acne scarring and fine lines) i showed up to the appointment I had booked for over a month to be greeted by a pretty abrupt doctor who basically told me the treatment is no good for the reasons I wanted to have it, and the before and after images on their website showing a mans pitted acne scarred skin after dermapen is wrong and they will be updating their website!!! No apologies for the misleading info onsite and from the woman I booked in with, just tried to upsell me a £400 package and told me I would need botox for my lines (I am 30 and explained I wanted to avoid this at this point). After explaining that I have just been made redundant from my job and so I am all set to have the Dermapen at £120 but wouldn't be able to pay £400 upfront for this treatmetn package, nor did I actually want a package that includes a vampire facial as I am personally not keen! He then treat me as if I was wasting his time, not the other way around, and after actively trying to put me off having the treatment, I decided not to have it, as he was so negative about it I obviously wasn't going to go ahead with it then, he told me to see how things go when I get a job......I the felt the need to defend myself as it was as if he was making out like I couldn't afford it and was a waste of his precious time, even though I was so looking forward to treating my skin to this, and after researching other companies that offer dermapen, it is highly recommended for acne scarring and fine line so I really don't know why he cost the company money?!? I left feeling embarrassed and mortified, and after being made redundant from my job, my pick me up treat made me feel even more deflated! Thanks Skifinity for one of the worst experiences and a kick while I'm down!!!! Stay away from this clinic and go else where!!!!!!!

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