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Samantha D
2020.11.06
Verified
Been unable to contact them for two months!
Back in January I booked a tour with Day Tours Unplugged for November. But due to Covid 19, it became clear that we would not be able to go to Ireland and go on this tour. I have been trying to contact them about my booking since September, but there has been no reply to any of my messages, on any of the contact platforms they offer.
I understand that this is a difficult time for small businesses, but the least they could have done was answer my questions.
Terrible customer service, and I would definitely not recommend Day Tours Unplugged, unless you're okay with losing your money if the tour gets cancelled.