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Charlotte W.
2019.04.11
Verified
I deeply regretted I went to Bodhizone at 23rd street for PT, chiropractor, pain management, Pilates, and acupuncture.
First of all, they run the business dishonestly. 2018 December, I exhausted my chiropractor visit but Bodhizone told me they will work with my insurance company to get a few more sections so I went ahead booking chiropractor. On the day of visit, front desk told me I did not have chiropractor appointment. I was confused so I booked another one. I also asked specific time for doctors I will be seeing but front desk just assured me I will be seeing all three doctors. Again, on the day of visit, I was told I was not booked for chiropractor. I was screaming out "again" to the front desk so she said she doesn't know if chiropractor will have time to see me blah blah. Finally chiropractor Dr. Ly came to my room and gave me 10 minutes adjustment. It is my first time to see a chiropractor who only spent that little time with me and of course he did not evaluate me. I really needed chiropractor and if you don't want to see me for whatever reason, I can go somewhere else. I think it's to do with the insurance payment because after new year insurance restarts, Dr. Ly is so willing to see me all the time. However, he still spent very little time without fully evaluation. I went to chiropractor regularly in another place. I know how it supposed to be. After a few more trials, I told front desk not to book chiropractor. Ironically, Dr. Ly still show up in my room and I have to tell him I do not want chiropractor today. He and Bodhizone don't care about patients.
Dr. Dalton is my PT. He is overbooked. My insurance pays PT for close to $500 but he spent less than 30 minutes with me. A lot of time it's the assistant watching me exercise. December 2018, I injured my hamstring and my calf was really tight. Dr. Deo who gave me massages before PT said she will tell Dr. Dalton to give me some relief. Dr. Dalton came in first let me do some quad sets and then foam roller single leg deadlifts!!!! The next day my legs were swollen and hurt so much. I had to rest on the bed for two days. January 2019, my hamstring still bothered me so I went to orthopedic who told me I am supposed to rest, not exercise. So I told Dr. Dalton that my hamstring is injured and tight, hoping he could help me. He made me to do a stretch and said the fact that I was able to stretch like that means my hamstring is not tight. I felt tight because of weakness. I need to get stronger. I insisted my point and he then ordered some ice afterwards. What the f. Now it's April, I am still dealing with the hamstring injury with my new PT. I am very flexible and Everyone is different. He apparently doesn't know it as a physical therapist. He could spend a little time palpitating my hamstring but he did not, because he started treating another patient already (after short time with me）on the second floor gym. I went there once a week for almost three months and I can't still walk well. Dr. Dalton never re-evaluated me. PT should evaluate patients periodically. I had to ask him to see me walk and stand. He can find nothing because he has no clue. Plus he doesn't even believe what I said about my hamstring. My new PT said my left hamstring is so badly injured and my abductor is tight. Both are pulling my lower back and buttock, causing imbalance of my whole body. I have been with my new PT for two and half weeks now and I can walk much better.
Dr. Deo, the physician there, who usually massages my back before PT. I told her my calf is really tight and also inner side of my knee, then she figured out I injured my hamstring. I asked her what I can do. She said "nothing" and she will talk to PT to give me some relief and walked out. I believed in them because they are professional or supposed to be. Wrong! What I should do is RICE if injury is current and rest. And how about orthopedic evaluation and MRI. How about ART therapy or stretch after pain subsides. She is absolutely incompetent.
My current physical therapist is an one on one manual therapist and works an hour on me for the same $500 insurance payment. Bodhizone ripped me off.
The way Bodhizone runs business is dangerous for patients. They have no ability to solve complicated issues as opposed to they claimed on the website and have no desires to help their patients regain health. I would give negative star if I could.
I tried Pilates once and acupuncture a couple times. Horrible experiences.
Avoid Bodhizone.