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Less than a month of using their services and I'm already having trouble due to their lack of clear and proper communication. Avoid.
Reply from 2022.06.09
Good afternoon Maria, we have not been able to identify you as our customer, but you have posted the same review in two different Pongo’s centers.
We appreciate if you could contact us, so we could handle any incident you may experience and provide a solution. Unfortunately, we're not able, with the information you provided, to know who you are and to resolve any problems that miscommunication may have caused.
Something that all our clients value is the simplicity of communication and the diversity of channels that we can offer. You can visit our centers in Calle Valencia and Quevedo or contact us through our phones or emails.