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Hiroko
2022.12.21
Positive
Professionalism
Responsiveness
Chris Martinez of Moore Plumbing & Drains is my favorite plumber! He has done several repairs for me in 2022, including repairing a drain, installing a sink pop-up assembly, and replacing my laundry shut-off valves. He is very kind and patient, listening to my questions and offering great advice. He is neat and trustworthy, too! I also like how the company's owner, Jordan Moore, answered the phone on the weekend when I had an emergency. Many places that tout a 24/7 response don't answer the phone. Jordan was honest about the cost of off-hours repairs and very pleasant to talk to. I was able to wait until a weekday, and the work was done quickly.
Thank you for your kind words, H A! We are so glad to hear that Chris and Jordan were able to provide you with the service you needed. We strive to provide excellent customer service and are glad to hear that we were able to meet your expectations.