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Sarah Clarke
2023.01.24
Parents and friends visited on Saturday, 21st January, and the drinks were disgusting. They were poured out of the back, which was strange considering all drinks were available at the bar they were served from. When questioned the staff weren't bothered so left the drinks on the bar as they weren't fit to be consumed! What a waste of £28.
Hi Sarah, I'm so sorry about your experience, we actually operate a 2 room operation here and due to listing issues the fonts on the front bar are just advertising for the products we serve from the larger bar in the rear, we pride ourselves on our great quality drinks range and unfortunately weren't aware you had a complaint as I would have happily explained this to you, if you'd like to pop us an email at yeoldeblackcross.bromsgrove@phoenixpub.co.uk with your number and we can resolve this issue for you!