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Jo Zizhou Wang
Jo Zizhou Wang
2023.01.26
Rude administration staff which I am surprised to encounter in a Harley Street clinic. The receptionist did such a lousy job arranging a patch test with a beauty participant, with whom apparently they can not get the schedule. Through the process the reception staff showed no care about their client's need. When I called up to find out what is going on, the lady was so impatient and kept interrupting me. Not a standard that you would expect from a long-operating Harley Street clinic. They need to hire some better people.
Reply from 2023.02.06
Dear Zizhou, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would welcome the opportunity to talk and investigate your feedback further. We have tried to contact you, but unfortunately we were not able to reach you. Please, could you kindly contact our clinic manager, Alicia Wojda on 0203 325 6500. Kind regards, The Private Clinic

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