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Uppraam Dixit
2023.02.02
Critical
Professionalism
Punctuality
Responsiveness
The worst customer service we have ever experienced!!! No one answers emails. If we are lucky enough to get through making a phone call that doesn't end up with a busy tone, we leave a message that doesn't get any response. We have been very patient, but there is a limit to our patience! Hire competent people if you want to stay in business. Give us the rebate check that was promised to us. Mail us the tax documents. We will be complaining to the Better Business Bureau. Maybe that will give us some results. We will not be recommending your solar company to anyone else. 😏🤬
We pride ourselves on service and support and your account should not be the exception. This feedback is important to us and helps us better improve. Please contact our team by calling us at (800) 836-3987 so that we may work to resolve your concerns.