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Katalina B
2023.04.10
Critical
Professionalism
Quality
Value
Do not trust or use this company or any of their services at all. They will scam you for sure. If you do use them make sure to stay with them as they do the work then make sure to inspect the job they do. Ray the owner of the company came out to do steam carpet cleaning and to do sanding and polishing work on hardwood floor for the same apartment. It was a vacant apartment so Ray would have the keys to go and supposedly do the work by himself. He rented a vacuum cleaner and vacuumed the carpet without any steam cleaning at all. As for the floor he left the floor unpolished and without putting the proper clear coat on top. Now we have to get someone else to do everything all over again. In addition he damaged few other things as he was working. When he was contacted about the damages he denied it and continued to threaten the owner of the property as well as the manger. This company is not safe to work with and is very unprofessional.
Hi Katalina, we are really sorry to hear about your experience but unfortunately we can't find your appointment in our record. Can you share details about the name you used to book with us? And on what date/time? Thank you