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Nick Fox
Nick Fox
2021.11.14
Erewash blinds supplied and fitted us with venetians and a roman blind but we had some small problems and accordingly asked Andy, the boss, to come back to see us to resolve. On turning up to sort out the problem his whole attitude was so non customer friendly, bordered on aggressive and he was so rude, especially to my lady partner, that although he resolved the problems, we were so annoyed with his attitude that we decided not to order the four more blinds we had intended to and will go elsewhere.
Reply from 2021.11.15
Mr Fox, Anybody can leave a review for any business good or bad. Happily we tend to get good reviews both on Google and Facebook, usually hilighting our customer service and friendliness. Your review however is totally unfair, with a serious accusation of being aggressive. I've spent the last 35 years helping and advising mostly women in their own homes, often on their own to choose blinds for their windows. The accusation of being aggressive is bordering on slanderous and unacceptable to me and our family Business. All the Blinds Businesses in our Local area work hard to give the best service they can with years of experience behind them. I wish you well in your search for another company. Andy Smedley Erewash blinds Ltd.

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