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susan prior
2023.04.14
Positive
Professionalism
Punctuality
Responsiveness
They were professional and courteous. The only disappointing thing was the technician said they gave a 10% senior discount and he would figure it out. When he came back from the truck, he said he made a mistake there is no senior discount. I felt they should have honored that discount and I had no choice but to pay the full amount
Susan, we apologize for the misunderstanding and we are sorry that you didn't receive the discount. We would be more than happy to look into this further and make it right. Please contact our customer service team and they will be able to help you.