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Careya Chisholm
2023.05.13
I've been using Ray's service on and off for 7-8 years. Him and his team do an amazing job everytime. But this time around communication was horrible. I had an appointment on Wed. 3pm-6pm which was moved up to 10am-12pm. I got updated calls about the driver coming then when 12pm hit the driver wasn't answering his phone and once I called the main line I was updated that there was a mechanical issue and no one was coming, I was scheduled for the next day 8am-10am. Unfortunately same thing, I had to call to figure out where the cleaner was and by 10:35am he arrived. I'm ok with people being late as long as you keep in contact and update me on what's going on but none of that happened either day.