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Dori
Dori
2023.05.18
Cost seemed a bit excessive for a 30 min. job. It didn't take 2 men to replace a leaking spigot, which I feel my have inflated the repair cost.
Reply from 2023.05.18
Thank you for taking the time to share your feedback. We appreciate your comments as they help us improve our services and better understand our customers' perspectives. Our pricing structure is carefully calculated to ensure that we offer the best quality service and that our skilled technicians are adequately compensated for their time and expertise. Although some tasks may seem quick and straightforward, they often require years of experience and specialized knowledge to perform correctly and safely. Moreover, bringing an extra professional to a job site is standard practice for us to ensure optimal service delivery. We apologize if our service seemed expensive. Our main goal is always to provide value to our customers through professional, high-quality plumbing services. We continuously review our pricing to ensure it is fair and competitive within the industry standards. If you have any concerns about the invoice or would like more information about the specific costs associated with the service, please feel free to reach out to us directly. We are more than happy to discuss this with you and clarify any misunderstandings. Thank you again for your feedback, and we look forward to serving your future plumbing needs. Sincerely, Moore Plumbing and Drains

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