carol mayer
2023.05.27
i am assuming it would be easier to navigate and get the promos if i were a steady customer
had trouble getting through your process had to remove promo that was given at the beginning to have the ability to complete the order. i would like to continue using your company
Hi Carol, we apologize for the trouble you experienced. We are working at making sure your items arrive in time, as I mentioned in our conversation. Our website lists stock availability from the Montreal warehouse, but sometimes it changes before we can make updates. For items that are no longer available in a warehouse, we rely on the manufacturer to ship direct to our customers. If you have any further issues, please reach out to our customer service and they will be able to assist you. Thank you, Phil