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Tracey Holland
2023.06.02
I loved my braids at the beginning even though I told the manager to not braid my edges and the long pieces she insisted on braiding saying it would not look right. Today makes exactly 1 week later and my edges are hanging causing tension so I decided to remove the braid and my hair came with it. I called the manager to discuss this but she yelled saying it was my fault. It just would have been nice for them to be accountable
Hey miss Tracey, I want let you know we are not responsible for the hair you want take out yourself and is came out, did you ever call to fix? Did you ever tell me do not braid your edges,? When is comme to edges we always asked the customer how fare she/ he want his edges braid or put, we did what you asked for we aren't responsible for the damage once you desire is to braid that part. All so you call for discount , because you decided tp take only one braid out and is come out with your hair ,you want me give you discount? How I could give did for your own mistake?