A London
2021.08.17
A gem of a plumber
Great experience with MML from start to finish! Clear, efficient communication, transparent and reasonable pricing. Our plumber was punctual, professional, kept us informed of our options, and was extremely hardworking. He was even kind enough to manage the situation with our neighbours who were quite annoyed that we had to shut the water off urgently. Our plumber found and repaired a leak in a concrete wall (more complex than expected but it didn't deter him), fit a new kitchen tap, and even stayed beyond the allotted time to look at our boiler and find a problem with our radiators that we hadn't noticed. We were really impressed by the efficiency, dedication and level of service. We will recommend MML to others and use them again in the future. PS: At the time of writing, their overall Trustpilot score is only 4/5 whereas all customer reviews have given a 5-star rating. I found this strange when doing research myself and seeing everyone had given them a 5. So remember they're truly a 5-star plumber, not a 4-star one!
Dear A.K. Thank you very much for your kind words, we are glad that you were happy with your plumbing services, and a leak detection. Our plumbers and gas engineers are hard working individuals, and just like you said, never complaining. This is our policy, transparency and honesty, and lovely customers like you, appreciate it. Thank you for mentioning the displayed 4 star, instead of 5. Call us or email us at anytime, when you need a plumbing, heating or gas service. Kind regards: MML Plumbing Team