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I called because I thought had a problem with my water heater. The bottom of the panel had rust. So I was concerned. I asked them to come out and see if it needed to have a new element or a new water heater. Much to my pleasant surprise it didn’t need anything. We think it was because the water heater was turned up to high. The gentleman that came was clean, friendly, and knowledgeable. I would definitely use them again.