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Chris Symes
Chris Symes
2023.07.19
Really difficult people to deal with. Don’t reply to emails, keep moving the goalposts with regards to what info they need and who can hire. Wasted a couple of weeks and got nowhere. The 1 star is 2 stars too many. Messers
Reply from 2023.11.06
Hi Chris Thank you sharing this feedback with us. I am very sorry to hear that this is the experience you had, and that our communication process let you down. We are committed to providing excellent customer service and I am genuinely disappointed that we fell short in your case. Please know that we are actively working to address the issues you raised by improving our response time to emails and ensuring clearer communication of our hiring requirements. Again, we apologise for the inconvenience you experienced, as we understand the frustration that can arise when expectations are not met. We genuinely appreciate your feedback and the chance to improve our services, and we are committed to making the necessary changes to ensure this does not happen in the future. Kind regards Mark Benningfield

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