ServiceMaster Clean Property Services

ServiceMaster Clean Property Services

residential.smcleanlowermainland.ca

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ken hung
ken hung
2021.10.27
They broke our wood fence, they damage our gutter's edge. We end up have to spent more money to repair everything on our own. As one of the concil in our townhouse, multiple units has been found gutter edge damaged, after gutter clean by serviceMaster company. Also the way how they clean the gutter, instead of pick out or vaccumm the gutter, they kind of flush dust/leaf down to the pine, which is easy and fast for them to finisht the job, but it will possible cause future drain pine stuck. After they came use boom lift, I found out my unit's wood fence got serious damage. Avoid use this company. No matter how low they quote you for price, you may endup paying much more for repair due to their rush job.
Reply from 2021.10.27
Hi Ken, we're sorry to hear you've had a negative experience with our company. I have no record of any of our customers ever reporting this kind of complaint or damage, so if this happened our office has not been made aware of it. We are absolutely committed to providing a great product and customer experience and would love to address these issues for you. If you, your property manager, or someone in your strata would be willing to contact our office and identify which site this was and when this occurred we'd be more than happy to try and rectify the situation for you.

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