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Alex g.
2023.07.30
Verified
AdultFriendFinder is a poor option at best and potentially a scam.
My partner and I signed up for an account and paid for a month of the gold membership. We were able to make an account and fill out our profile despite the slow website and somewhat inconvenient UI. We used it for a few hours before we encountered an issue where we could not use their Instant Messenger to chat with other users. We assumed it was just a glitch, as the IM had been buggy before. So, we logged out and attempted to log back in.
We were then greeted with a message saying our login information did not match their records. I attempted to change our password and was told the email used for our account was invalid. Very confused, we contacted customer support. After waiting a while in the queue, we spoke to an agent. After taking our username, the agent told us their "department" could not help and closed the chat immediately after telling us to try tomorrow during regular business hours.
The next day, during the morning, we contacted customer support. After giving our information, we were told our account had been deactivated. We were then transferred to "risk management." After a 30 minute wait, we were told again that our account had been deactivated. They did not tell us why, but only gave us a clearly pre-written response saying we needed to send our driver's licenses to their email in order for our account to be reactivated. When we asked why, they rudely closed the chat.
This is our full experience with AFF. When it did work, the site is buggier and lower quality than others like it. Please take our experience into consideration when looking to use AFF. We'd suggest going elsewhere.
