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Sharon Ballen
2023.08.02
Andrea is an extraordinary guide and driver, but more importantly, he is an extraordinary human being. Not only was he extremely warm, kind, knowledgeable and quite fluent in English (with barely an accent), he was also an extraordinary driver. I get car sick very easily and the road to Positano is extremely windy and curvy. A perfect recipe for motion sickness. I did not feel remotely ill at any point, either on the way there or back. He was amazing. But what is most remarkable about him is that we had not hired a personal guide to take us around Pompeii. We were just going to walk around ourselves and get a feel of the place. When we arrived at Pompeii, Andrea informed us that he had hired - at his expense - a private guide for us because he wanted us to have the experience of learning about what we were viewing. We were touched beyond words, that Andrea would even think to do this, but then that he would pay for it out of his own funds. He would not accept money from us to pay for it. The only bad thing is that no other tour guide could ever measure up to how wonderful Andrea is! If you are lucky enough to be able to get him, you have been given a gift of a most kind human being.
Dear Sharon, your words have deeply excited me. I am so grateful to know that you enjoyed our trip together. Knowing that you felt good on the way to Positano fills me with joy. The happiness and well-being of my guests, and for you personally, is always my priority, and I am committed to doing everything possible to make the trip enjoyable and relaxing. As for Pompeii, I really wanted to offer you a special and enriching experience. It was important to me that you had the chance to discover the history and beauty of that magical place with an expert guide. Seeing you so interested and involved made me really happy. I can't hide from you that reading your words moved me. I firmly believe that the real value of being a guide and driver lies in doing everything possible to make the trip memorable and meaningful for my guests. I really hope our meeting was a mutual gift. I was lucky enough to meet you and share with you a piece of this beautiful journey. I hope you bring with you the special memories of these days and that we can cross paths again one day. I always wish you happy trips and meetings with kind and caring people like you. If you return to these areas, I will be here to welcome you with all my heart. Thank you very much for making me feel special, just as you described in your message. You are the one who is a gift to me.
With love,
Andrea