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Cloud Rescue is just awesome. Our home computer had taken a mind of it's own. I dreaded the thought of unplugging it and lugging it into some repair shop. I contacted Cloud Rescue, Jonathan was able to dial into my computer once I gave access and while I carried on with my house work he exorcised the demons in my computer,plus cleaned out junk files. This was so easy and I never had to unplug and lug anything anywhere. Once he was finished, my computer was running tip top. He made it so easy I just took on a quarterly service agreement, while I sleep or clean or do my crafts he can fix and clean my computer! It can't get any more convenient. Thank You!!! Just call me a free range retired computer user that until now did not have the convenience of IT support like when I was working. Thanks to Cloud Rescue I now have my own IT support. Very respectful and courteous.