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E
2021.09.03
Verified
Disappointed with cleanliness
☺ The property is of good size, the entry to the apartment is informed well enough in advance (pick the key from another spot lockbox), so all worked fine.
Location is centrally located in Kemi.
There is a bus stop to Kemi-Tornio Airport nearby.
Taxi from airport at night is about EUR 20
☹ Cleanliness was disappointing; especially the toilet was very dirty! Unacceptable especially nowadays with Covid-19.
I made a comment to booking. com but only reply is “sorry we have a new cleaner”.
Even a new cleaner would know and understand that a toilet needs to be clean, it’s a bad excuse.
On check-out day; some lady (cleaner?) entered the apartment around 10.30am. When she noticed that I’m still inside, she quickly left.
Why would someone enter the apartment before my check-out time of 11.00am?!