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Keith Roberts
Keith Roberts
2023.09.14
This place was recommended by some people I work with that live in the area. I was working out of town & my ac quit on my truck. I rerouted about 60 miles to go by there and I just wanted them to see where my ac was leaking from so I could order any parts I needed and have it fixed when I got home. It was supposed to be 104 that day and I showed up to the shop about 8am & went inside and explained to the guy at the counter my situation & he said it would be 2 days before they could look at it. Zero customer service...... he didn't give any care that I was from out of town and just wanted a few minutes of their time to help me find my problem. They are arrogant butt holes because they are the only shop around the area that does work on heavy trucks. Beware of this place if you are from out of town and plan on your vehicle being down for days because they don't get in any hurry to do anything it seems like.
Reply from 2023.09.14
Mr. Roberts, my name is Rudy Niswanger and I am the owner of Consolidated truck parts & Service and I am terribly sorry to hear about your experience at this store. I thank you for taking your time to leave this review and I would welcome the opportunity to hear first hand of your experience as this is not who we strive to be. My phone number is (318) 231-4018. Please call me.

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