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S. Herself
S. Herself
2023.09.18
Very weird customer service. I found I was not the only one here. The nurse sounded very unprofessional and acted like automatic chatbot when I asked practical questions. They also refused to reveal which device they are using for the treatment, which is suspicious. The overall tone was very hostile. I wouldn't use such untrustworthy service.
Reply from 2023.09.18
Hello, we are sorry to hear about your experience. All of our devices used for our treatments such as lasers are shown on our website and each treatment description usually over goes what kind of laser is been used. Unfortunately most of our pages are not yet in english. We are sorry to hear about your experience with our customer service, please note that sometimes it can be hard to hear and understand over the phone, nevertheless we hope you will have a good day. If you want to, you can still contact us via chat.

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