In order to remove the review, please report on the original platform as well!
Jerome Porter
2023.09.20
Despite 2 timely email requests to NOT RENEW my subscription, Brownstone charged my credit card for their renewal fee. Attempts to call the phone number provided never resulted in any answers on that phone line. If I my choice would be accepted, I would award MINUS ONE STAR !
We are sorry to hear about your experience, Jerome. We have very high expectations at Brownstone Research and would love the opportunity to improve.
We've reached out to you for more information regarding your concern.
Please be advised that you purchased The Near Future Report publication on 2/14/2022 online for $149 promotional offer for 3 years Terms and Condition with $12 annual auto-renewal fee on the second and third year of your publication.
In addition, the initial purchase of $149 on 2/14/2022 had a 60-day money-back guarantee. As for the annual renewal charge, this had a 30-day refund period as stated under the renewal notices we provided via email 30 days; 15 days; 7 days and 5 days prior to you being charged.
Furthermore, as per your request on 1/31/2023, we have successfully removed the renewal of the publication. Therefore, there was no attempt or deduction of any amount from your card for renewal since the publication automatically expired on 2/14/2023.
Should you have any questions, please get in touch with us at (888) 512-0726 or memberservices@brownstoneresearch.com