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Eric Kelly
2023.10.17
We used them back in 2007 for a Spain trip, and then in 2023 for Portugal. Belen is extremely detail oriented and responsive, and took the time to get clear on what it was we were looking for. In addition to managing all the itinerary, she was very helpful little things like emailing us the name of our driver the night before our pickup, or setting up a restaurant reservation for us when we weren't able to figure out how to contact them ourselves. We had positive experiences with all of the hotels, drivers and guides chosen. This agency takes the time to really get to know all the properties and services, so you can be confident you will have a good match for what you want. Highly recommended!
Dear Eric, I really appreciate this review and the fact that you remembered us, so many years later. It was my pleasure to once again create a custom trip for you, this time to Portugal, and I'm so pleased that you enjoyed yourselves. I wish you and Nancy all the best and look forward to assisting you again, hopefully, sometime in the future. Take care, Belén - Totally Spain & Portugal