Burman Robinson: Immigration Lawyer|Residence Card for Foreigners in Poland|TRC

Burman Robinson: Immigration Lawyer|Residence Card for Foreigners in Poland|TRC

news.artweb777.beget.tech

In order to remove the review, please report on the original platform as well!
Nyasha Mazaiwana
Nyasha Mazaiwana
2023.10.25
wouldn't recommend, you are asked to do everything alone with impossible deadlines. On handing in day my documentation they asked me to leave at the office were forgotten. Also they didn't ask me for a specific document with a matter of urgency, only to tell me I got a negative decision. I am forced to start accumulating impossible documentation such as high bank statements with funds that are impossible to get on such short notice. Very defensive and rude when confronted by the customer and you would think they would reassure and apologize but not at all. Honestly I just feel like this is unfair for the amount paid for their services, having a lawyer should give one confidence but I might as well have done the process alone, now instead of focusing on my thesis I'm forced to start running around for all these documents all over again… I’d also like to add it took me almost a year to get the TRC card. My review still stands(even after their reply which I must add Again has no accountability in it whatsoever even though everyone knows the customer is always right ) that was my experience and I’d just like to give an honest opinion that may help anyone else . Thank you !
Reply from 2023.07.31
Thank you for your collaboration. We understand your concerns but can't accept them. We assisted you throughout the entire process, from the initial stages to the successful granting of the TRC card. All the documents we were able to prepare by our office were prepared by us, but we can't took a documents from university or bank statement instead of you. We strive to provide a simple and high-quality experience for our customers. But we encounting additional document requests and the deadlines imposed by the government. We are obliged to comply with the government's requests to achieve the higher success rate in your case, as we're responsible for you. In the end, we got positive decision and we hope it's the most important parameter of our services quality. Thank you for cooperation and your feedback!

Email notifier

Reason

Comment