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James Smith
2023.10.26
I went in there for back pain. I felt like I was being sold and not evaluated. After the consult where we discussed my issues (never with a Dr., but with a Nurse Practitioner and a Sales Rep) they told me the price ($13,500) which included all treatments and imaging. Then they discussed payment plans and, oh by the way... if you sign to day we will discount the treatment $1K.
When I asked for anty data or efficacy related to their treatment for backpain they could provide 0 information. There is not a study they could reference. Thats asking for too much faith from people who are desperate to fix their pain. I dont mind that the treatment is expensive (which it is) but I do think you need to justify the treatment with data.
As far as trying to overcome objections in the sales process, its my health not a car. Dont offer incentive to sign up for treatment that is ineffective. If you are confident, let me pay as I go to see the benefits and the value build.
This place may bring people relief and thats why they get a second star... but they need to be able to offer more than hope and a prayer.
James, your review is interesting given the fact you were referred by a friend who had amazing results with our treatments. We appreciate your feedback and understand your concerns about the consultation process and the need for data-backed treatments. Regenerative medicine is a growing medical field with more peer reviewed medical studies that are published every week. We are sorry you did not get the data you needed. We believe in the value of our treatments and will continue to work on providing more transparency and information about their effectiveness. Thank you for sharing your experience.