Neither my wife nor I are "tech savvy", and RJ PRO has been a godsend. When the cat jumped on the keyboard of our laptop and turned everything on the screen up-side-down, RJ PRO fixed the problem. And when "Word" vanished and our files were messed up, RL PRO was there. Stephen and the crew have helped us many, many times and done it quickly.
It may not seem like much to your average customer, but it sure means a hell of a lot to us. So thank you many times over!