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LightInTheBox

LightInTheBox

www.lightinthebox.com

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Nikki Driver
Nikki Driver
2023.11.20
Faulty broken lights Lights came damaged and now expected to pay for postage to return item. Customer service did say they would refund postage on receipt of payment. Totally useless as would not get lights back before Christmas. Will never buy from here again lost £200 on lights that were faulty, shown pictures of literally after I had taken the lights out of the box not even put them up. Absolutely disappointed in the service will never buy from here again

Date of experience: 30 October, 2023
<strong>Faulty broken lights</strong> Lights came damaged and now expected to pay for postage to return item. Customer service did say they would refund postage on receipt of payment. Totally useless as would not get lights back before Christmas. Will never buy from here again lost £200 on lights that were faulty, shown pictures of literally after I had taken the lights out of the box not even put them up. Absolutely disappointed in the service will never buy from here again <strong>Faulty broken lights</strong> Lights came damaged and now expected to pay for postage to return item. Customer service did say they would refund postage on receipt of payment. Totally useless as would not get lights back before Christmas. Will never buy from here again lost £200 on lights that were faulty, shown pictures of literally after I had taken the lights out of the box not even put them up. Absolutely disappointed in the service will never buy from here again <strong>Faulty broken lights</strong> Lights came damaged and now expected to pay for postage to return item. Customer service did say they would refund postage on receipt of payment. Totally useless as would not get lights back before Christmas. Will never buy from here again lost £200 on lights that were faulty, shown pictures of literally after I had taken the lights out of the box not even put them up. Absolutely disappointed in the service will never buy from here again <strong>Faulty broken lights</strong> Lights came damaged and now expected to pay for postage to return item. Customer service did say they would refund postage on receipt of payment. Totally useless as would not get lights back before Christmas. Will never buy from here again lost £200 on lights that were faulty, shown pictures of literally after I had taken the lights out of the box not even put them up. Absolutely disappointed in the service will never buy from here again

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