Graeme & Sue
2023.11.29
First Shipping Experience made easy by PSS
Shipping for the first time, I had a lot to learn. I found the PSS systems easy to follow and use, and the support from the staff was outstanding, with a nominated person always available to promptly assist.
My propertry has been collected in the UK but I have not experienced the shipment or delivery in Australia yet.
An area for improvement was the pickup, where this function has been outsourced. The service was not as caring or professional as expected.
Good morning,
Thank you very much for taking the time to write us a kind review.
I am pleased to hear you had a good experience with us. Thank you for also providing feedback in relation to the collection, we will be sure to take this into consideration and improve in areas where possible.
Have a lovely day!
Kindest regards
Customer Services