David Miro Llopis
2023.12.12
Be careful - they are not responsive to changes or things going wrong (ended up without a car)
DONT RECOMMEND - BE CAREFUL WHEN BOOKING! They don't take responsibility for making sure your booking is actually confirmed with the car provider. I booked with car rental 8 and they confirmed a car would be waiting for me in Barcelona with Europcar, and when I arrived to Barcelona, Europcar said there was no car available due to holidays and that because I booked with car rental 8, they would not find any car. When I called customer support from car rental 8 they said they could not do anything, and that I would have to book last minute in the airport with another provider, which ended up costing me 2x the price.
Also, it's been almost a week and they still have not confirmed they will refund, and instead just ask questions over email. It's insane they 1) did not provide the car, 2) did not help when the issue happened, and 3) are not refunding.
Date of experience: 08 December, 2023
Date of experience: 08 December, 2023