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Sarah Adams
Sarah Adams
2023.12.14
I had a wonderful first experience with Maxi-Auto on Hodges and I cannot thank them enough for their help! As I’m new to Jacksonville, I stumbled upon their shop when I looked up local auto repair places. I am glad to now have a local shop I trust to take my car to. As a young woman who knows very little about cars and auto repair, I have had poor experiences in the past with other shops/mechanics being condescending or taking advantage of my lack of knowledge. Maxi Auto did a great job at being the exception to this and were considerate, transparent, and knowledgeable. Americo specifically was fantastic and went above and beyond to assist me with getting to the bottom of what was wrong with my vehicle and advising me on what was my most cost-effective option. As the first place (a dealership service department) I went to misdiagnosed the issue with my vehicle, getting a second opinon at Maxi saved me thousands of dollars and I am so so grateful. I cannot thank Americo enough for the help, kindness, and generosity you and everyone at Maxi afforded me. Me (and my bank account) thank you! Happy Holidays!
Reply from 2023.12.14
Sarah, thank you very much for sharing your experience and giving us a shot. We appreciate it and look forward to working for you in the future.

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