Colleen Warner
2023.12.22
Don’t rent a car from this company!!!!!!
I rented a car for my son to come home for Christmas. When he got to the desk he was told that he could not rent the car because he didn’t have my credit card in hand. I had called the company and asked if I could pre-pay for the car which they allowed and my son could just pick it up absolutely not true nor would the clerk at the desk bother speaking to me he said, and I quote I don’t want to talk to her. I have never heard such a rude comments. Coming out of somebody in customer service. Do not rent from car rentals eight because you probably won’t actually get a car after calling the company to get my money back they refused to give me the insurance money that I paid for said car, very unprofessional company .