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Richard Hobson
2024.01.07
When the hard drive failed on my laptop I asked Vlad to take a look. He suggested replacing it with an SSD and loading a new version of the O/S. The latter proved more difficult than expected because the BIOS had been locked with an unknown password so the machine wouldn't boot from the installation media. Vlad found a way round this problem at no extra cost to me and to my delight the repaired machine was considerably faster than before because of the SSD.
I've subsequently used Vlad twice more. My wife, who is disabled, needed a new laptop which would handle speech recognition software. I sent Vlad the spec and he found me a refurbished laptop which met the spec easily at a fraction of the price of a new machine. He also installed some essential software.
Finally, following the considerable increase in performance of my first laptop when upgraded with a SSD I asked Vlad to do my second machine. Not only did he install the SSD he copied all of my data and reinstalled all of the programs within the quoted price.
I recommend Vlad highly, he's always willing to go the extra mile and very quickly sees to any omissions or misunderstandings. I've also found him willing to advise an old customer.
Thank you for such a detailed and fantastic review! I remember working on your laptop's hard drive issue. Replacing it with an SSD and overcoming the BIOS password hurdle were challenges I was happy to tackle. It's great to hear the performance boost made a significant difference. Your trust in my service is greatly appreciated, and I’m always here to help and provide advice whenever needed. Thanks again for your continuous support and high recommendation!
Best regards,
Vlad