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Yovi Stanev
2024.01.15
I never subscribed with this company and today I got charged $129. When I call and no matter what option I choose it says office is currently closed. I reported them to my bank as a fraud. BE AWARE!!!!
Thank you for providing your feedback and letting us know about this issue, Sheila. We are sorry to hear about your experience. We have very high expectations at Brownstone Research and would love the opportunity to improve.
We've reached out to you for more information regarding your concern.
Please be advised you had The Near Future Report publication ordered on 1/15/2021 with a yearly renewal fee of $129. As per Terms and Condition, the annual renewal charge had a 30-day refund period as stated under the renewal notices we provided via email 30 days, 15 days, 7 days, and 5 days before being charged.
Unfortunately, we have not received any cancellation requests prior to renewal date of 1/15/2024. In addition, the attempt to collect the $129 on 1/15/2024 for the annual automatic renewal fee of the publication was not successful. Rest assured, your subscription has been canceled effective today 1/16/2024.
Should you need further assistance, you may reach out to us at (888) 512-0726 or memberservices@brownstoneresearch.com