Mathieu Trepanier
2024.02.02
I booked a car for 1 month in Italy
I booked a car for 1 month in Italy. The initial transaction did not go through as my bank thought CarRental8 was a suspicious entity. I used another card and it went through. I received confirmation of the booking and everything was fine. The next morning I received a notice of cancellation of the booking by CarRental8. They reimbursed the USD amount, but I used a card in Canadian dollars and as a result I LOST over 100$... They are refusing to make me whole even though this was a cancellation decision they made on their own (even without contacting me first!). BE VERY CAREFUL!!!
Date of experience: 29 January, 2024
Date of experience: 29 January, 2024