Cynthia Demunbrun
2024.02.10
Buyer protection plan is a joke
I have been using offer up for years to buy shoes and sell things. I am utterly disappointed when I bought a Garmin bounce for my niece. Device looked great so I rated the seller great. For two weeks we tried to trouble shoot with the seller because the subscription has to be cancelled in order to connect a new one for my niece, we’ve talked with garmin and even best buy. Garmin and Best Buy think it’s stolen that’s why he can’t cancel the subscription. He says he did but won’t show any screenshots or give account number. I contacted offer up for refund and they only have a 2 day buyer protection plan. I said well can you change his rating because I don’t want him to sell other people stolen devices and they go through what I’m going through. He needs to be stopped and they said they can’t change reviews. I will only be using eBay from here on forward they have 💯 money back guaranteed