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Lincoln Smith
2024.02.19
I was hoping that it wouldn’t come to this but unfortunately I have no other option. I found out about working solutions about two months ago through a friend and of course some hesitance about working from home but I was tired of commuting. So after reading the requirements and doing some due diligence I moved forward and purchased the required equipment. A brand new laptop because the one I had wasn’t sufficient for the contract's to potentially be working on a wireless keyboard wired headphones. Totaling about $900 dollars. About a week after I applied I secured an offer from my placement advisor Miss Andrea O’Hair. I started class maybe two weeks later and was present for all classes completed all pre work assignments and was ready to start making live test calls in class. But because of an issue with logins that affected myself and maybe 30 to 40 other people we were unable to continue and because the other class had already been pre filled we had to wait for another contract. So I reached out to Miss O’Hair and she placed me on another contract and after all of the verification that’s needed before all contracts and installing necessary tools needed to make calls I was prepared to start on the date provided. Now I admit I missed the 1st day of class but I was told to be return for class on
the 1st of December I believe but the start date was supposed to be the 28th but since I was told otherwise I thought that was the start date. So after missing the start date I was unfortunately unable to continue so I reached out to my placement advisor and was informed because I missed my start date I wouldn’t be placed on another contract at the time. And to make matters worse I was told that this isn’t the only company that offers contract work why don’t I try them out I felt a bit disrespected and and shunned as if I was being a bother by asking to be placed on another contract. And I was already aware of that I didn’t need to be told that because I had already been applying to those other companies! I even sent a few emails to relay my apologies for missing the start date and informed Miss O’Hair that I have applied for several other contracts and sometimes I get a response other times I don’t and I find that very unprofessional and frustrating. I don’t feel that she is for me and I would really like to speak with someone in the matter and not via email I’ve called the corporate office but can never get an answer. I know that you are assigned advisors by last name but I would really like another advisor because you shouldn’t be ignored and after making the investment that I have I feel that I deserve another opportunity. And maybe even Miss O’Hair could be giving a refresher on common curtsey and compassion in the future for your potential clients. I would like someone to reach out to me personally I don’t think that’s to much to ask thank you.
Thanks for reaching out. We're sorry to hear that you had a frustrating experience. Our team will be reaching out to discuss your options for moving forward.