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Robert B
2024.02.18
I paid $475 and there was no improvement in my situation. Basically he removed the toilet which takes probably 10 minutes, put a snake down the drain and then put a camera down the pipe and said there was nothing else he could do and reinstalled the toilet and left. Apparently there was rust build up and he stated that because they're a small company they don't have the equipment to descale pipes.
We're sorry to hear about your experience, Robert. We value your feedback and would encourage you to contact our customer service so that we can address this issue accordingly.