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Sam L.
2024.03.01
Verified
From my understanding, this office hires newly certified dentist while charging the full price. The first time I noticed was when one of the dentist had my mouth pride open to install my Invisalign buttons and after 15 minutes she finally removed it, and it was to the point where my mouth was numb, and wouldn't even close For a few seconds. There are however, one of two supervisors who will double check their work before you leave.
Nubia and Noe, both front desk, are professional and able to help with scheduling appointments or sharing documents and such. The problem I had was with Dr. Abar. When I was first recommended to their office I was losing my dental benefits from my last job and felt rushed to make a decision when he told me that they would be able to at least take a portion from my insurance before I lose it
Two months after starting Invisalign, I was told I have an additional tooth growing inside my gums and had to pay out of pocket $750 or it might damage my roots. Now that I am almost finishing my treatment, I was told that my teeth are not properly aligned and have to get another x-ray costing $850 and continue wearing them longer than expected which I'm confused why this was not caught on through previous appointments. And as if that wasn't enough money, I apparently need surgery on my gums which will be $2000. And to the confused look on my face, Dr. Abar said to me, "You don't remember? You don't know anything do you?" And then proceeds to pull up documents that I signed in 2021 that states, this particular surgery will not be a part of the total that I agreed to pay.
He also has a short temper with his staff when I noticed that one of his dentist wasn't able to access a file he repeated to her, "What are you doing? The file is right there. I don't understand why you don't know how to do this." Again, considering this seems to be a place to hire new dentist. You would expect for him to have a little more patience.
This is not the quality of service I expected that I am paying for. Please be cautious with where you spend YOUR money, especially in this economy.