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Arti-Pro Plomberie et Électricté

Arti-Pro Plomberie et Électricté

artipro-plomberie.fr

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Dina Davari
Dina Davari
2024.03.04
SCAMMERS. Booked a plumber to complete a simple task of unclogging a toilet & was charged €850 because I am new to the country & don’t speak the language well. When i objected with the plumber that this price was 4 times higher than what it should be, he lied & said that this is Paris & it is expensive here. Despite my objections, the plumber would not lower the price & now I am out of pocket €850 for a job that took 5 minutes to complete. I have seen the companies responses to certain low rating reviews & I can confirm that I am reviewing the correct company as the mobile number I contacted to make the booking matches the one on your google page. I am appalled at the dishonesty & lack of morality from this company & do not recommend for anyone to book their services lest they get scammed out of their whole salary too. I hope you have the decency to refund me the amount which was stolen from me.
SCAMMERS. Booked a plumber to complete a simple task of unclogging a toilet & was charged €850 because I am new to the country & don’t speak the language well. When i objected with the plumber that this price was 4 times higher than what it should be, he lied & said that this is Paris & it is expensive here. Despite my objections, the plumber would not lower the price & now I am out of pocket €850 for a job that took 5 minutes to complete. I have seen the companies responses to certain low rating reviews & I can confirm that I am reviewing the correct company as the mobile number I contacted to make the booking matches the one on your google page. I am appalled at the dishonesty & lack of morality from this company & do not recommend for anyone to book their services lest they get scammed out of their whole salary too. I hope you have the decency to refund me the amount which was stolen from me.
Reply from 2024.04.02
Chère Cliente, Nous sommes profondément désolés d'apprendre votre expérience décevante avec notre service. Il est inacceptable que vous ayez été confronté(e) à une telle situation et nous prenons vos préoccupations très au sérieux. Nous tenons à vous assurer que notre entreprise ne tolère pas de telles pratiques et que nous enquêterons immédiatement sur cet incident. Nous comprenons l'importance de la transparence et de l'intégrité dans nos transactions avec nos clients, et nous regrettons sincèrement que vous n'ayez pas reçu le service auquel vous aviez droit. Pour résoudre cette situation et discuter d'un éventuel remboursement, nous vous encourageons vivement à nous contacter directement au numéro suivant : 0637569856. Nous sommes là pour écouter vos préoccupations et trouver une solution qui vous convienne. Encore une fois, nous vous présentons nos excuses pour cet incident. Nous sommes déterminés à rectifier cette situation et à restaurer votre confiance en notre entreprise. Dans l'attente de votre appel et de l'opportunité de résoudre cette situation de manière satisfaisante pour vous. Cordialement, Arti pro paris 16

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