Paul Lenehan
2024.03.06
Caravan HQ Townsville Disappointing
Over 4 hours drive to Townsville to get our Van serviced, dealing with them was painful, we were asked to leave the Van for a Day, we left it for two days, when we arrived to pick the van up they were another 4 to 5 hours wait (Not sure if they had actually started), the water pump was not fixed, wrong tail lights, put 3 double power points in and was charged an astronomical price, one outside they used a square block house power points with no covers.
Then on top of this when we returned home we receive a separate invoice for a locksmith, first time any mention of a locksmith, then the threatened and chased us until we paid,
Date of experience: 13 September, 2023
Date of experience: 13 September, 2023